Refund & Return Policy
At Zeebaish, we want you to be happy with your order. Here is our simple return and refund policy.
7-Day Exchange
You can request an exchange within 7 days of receiving your order. The item must be unused, unwashed, and with its original tags still attached.
How to Request a Return or Exchange
- Message us on WhatsApp at 0302-0092020 or email zeebaish03@gmail.com within 7 days of delivery.
- Share your order number and a photo of the item.
- Our team will confirm pickup or drop-off details with you.
Refunds
Since most orders are paid through Cash on Delivery, refunds are given as store credit or bank transfer, based on what works best for you. Refunds are processed within 5-7 working days after we receive and check the returned item.
Damaged or Wrong Item
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with photos. We will replace it or refund you free of cost — no questions asked.
Items That Cannot Be Returned
- Items marked as Final Sale
- Used, washed, or altered items
- Items without original tags or packaging
Need Help?
We're here for you. Reach out anytime at zeebaish03@gmail.com or call/WhatsApp 0302-0092020.